Terms
Legal jurisdiction
These terms are set out
in accordance with the The Consumer Protection (Distance Selling)
Regulations 2000. Their intention is to inform You of your rights
under the contract and provide protection for both the you and us.
The contract shall be governed by and interpreted in accordance
with English law, and the English courts shall have jurisdiction
to resolve any disputes arising. Nothing in these conditions is
intended to limit any rights you might have as a consumer under
English law. If any part of these conditions is unenforceable, including
any provision in which we exclude our liability to you, the enforceability
of any other part of these conditions will not be affected.
Payment service
Brian Winstanley's originals
are sold on behalf of the artist by Jonathan Craig Guides. For more
details of Jonathan Craig Guides, click here
Jonathan Craig Guides use the Paypal payments service. Paypal is
not responsible for the delivery of goods ordered directly from
this web site. Payment shall be accepted under the terms and conditions
of Paypal and under the terms and conditions displayed on their
web site.
Delivery
All orders will be dispatched
by the artist, Brian Winstanley. All orders will be sent to the
address notified by the purchaser at the time of ordering. All orders
are delivered by post using the method notified by you at the time
of ordering. Please see our delivery options
page for more details. We will endeavor to dispatch all orders within
48 hours of confirmation of payment, if possible, and in any event
within 10 working days.
Cancelling your order
You may withdraw an order
for goods at any time up to the end of the seventh working day after
they have been received. You do not need to give us any reason for
withdrawing the order nor will you have to pay any penalty. The
only circumstance in which you cannot withdraw an order is where
the goods concerned have been removed from the sealed package in
which they were delivered. To withdraw an order you must notify
us in writing at the address notified on this web site.
Returns
When sending back any item,
you must include any other material included with the goods, including
marketing material, vouchers and special offer notifications. When
we receive your returned goods your debit or credit card will be
re-credited under the terms and conditions of the Paypal payments
service.
Refunds
If you withdraws an order
before we have dispatched it your debit or credit card will be re-credited
as soon as possible and under the terms and conditions of the Paypal
payments service.
Any dispute regarding returned
goods or refunds shall be referred to the Paypal payments service
disputes procedure, details of which can be found on the Paypal
website.
If we are unable to supply your order
If we cannot supply your
order we will tell you as soon as possible, and a refund will be
made as soon as possible and under the terms and conditions of the
Paypal payments service. We shall not be obliged to offer any additional
compensation for disappointment suffered, or any alternative product.
Complaints
We like to ensure that
our customers are happy with both the products we sell and the service
we offer, and when things do go wrong we try to resolve disputes
quickly and to everyone's satisfaction. If you have a complaint
please write to us.
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